⭐ Shipping Policy – RovellMen

Last updated: November 2025
Contact: lojalinncy@gmail.com

1. Processing Times

After your payment is confirmed, we require 1–3 business days to process and prepare your order for shipment.
Orders placed on weekends or holidays will be processed on the next business day.

2. Delivery Times

Delivery times vary depending on your location and the shipping method selected.

Estimated delivery times:

• Brazil: 7–20 business days

• International: 10–30 business days

These timeframes may vary due to external factors such as carrier logistics, customs clearance, or weather conditions.

3. Tracking Number

Once your order is shipped, you will receive a tracking number via email.
Please allow 1–5 business days for the tracking information to update.

4. Duties and Taxes

All national taxes within Brazil are covered by RovellMen.
For international orders, any customs duties, taxes, or import fees may be charged by the destination country, and are the responsibility of the customer.

5. Incorrect or Incomplete Address

It is the customer's responsibility to ensure that the shipping address provided is correct.
If a package is returned due to an incorrect or incomplete address, additional shipping fees may apply for resending the order.

6. Shipping Delays

Although uncommon, delays may occur due to:

• Postal service issues

• High demand seasons

• Weather conditions

• Customs inspections

• Strikes or logistical issues

If a delay exceeds 60 days, please contact us for assistance.

7. Lost or Missing Packages

If your order is lost by the carrier, we guarantee:

• A free reshipment, or

• A full refund

To request assistance, contact us at: lojalinncy@gmail.com

8. Free Shipping

Free shipping may be offered during promotions or for orders reaching a certain minimum value.
Details will be displayed on the product page or at checkout.

9. Delivery Policy

Orders will be delivered to the address provided during checkout.
If no one is available to receive the package, the carrier may attempt delivery again or direct the order to a pickup location.

10. Customer Support

If you have any shipping-related questions, please contact:

📧 lojalinncy@gmail.com